POOR CUSTOMER SERVICE!!!!

I have spent a lot of money in this game (VIP 11) and am not going to lie, it is no doubt fun but due to their customer service I am giving them a 1 star because they honestly dont care about helping anyone but themselves. Why bother putting up a notification offering help with your SOC email if you wont even help your customers? I recently put in 100 dollars for their giftbox and did not get the items I had requested in game so I email them. They reply back with something along the lines of "too bad, sorry, have fun playing." This has happened to some of my friends in game as well and they lost their money. Shame on you for not caring about your paying customers, Allstar Games. Everyone stay away from them! Going back to clash of clans/ clash royale.

Andre Kim Pham about Sword of Chaos